Outbound journey arrival station. Buy tickets Buy tickets. I want to See ticket offers. Be inspired. Check live train times. Read the latest news. Book travel assistance. Check engineering works. Download your Wheelchair and Scooter guide here On our trains You can bring a manual or electric wheelchair, or a mobility scooter onto our trains — if they fit. We have ramps to help you on and off the train at all of our step-free stations and on most of our trains.
Our trains have spaces for you in carriages that are clearly marked on the outside of the train. Wheelchair spaces are available within standard class accommodation only.
We want passengers who use wheelchairs to be able to travel with us in the space allocated to them. You might have to reroute via a different provider or take a taxi, a very expensive way of completing your journey. There can be reasons for not allowing mobility scooters on certain trains.
They might not have a safe place to store them, or the gap between the train and the station side is too big to reasonably handle the scooter. Mobility scooters are heavy and unwieldy, you might require assistance from staff, who are otherwise engaged. Trains might be very crowded at certain times of the day, and getting a mobility scooter on and off the train could be impossible in a safe and reasonable time frame.
They can be too heavy for a train as well. Your guide dog may accompany you in the train at no extra charge. It must be clearly identifiable as a guide dog or guide dog in training in order to be eligible for free travel, for example by displaying the logo of a guide dog organisation on its collar, coat or handle. No Dog Day Ticket is required to travel with a guide dog.
Travel information Traveling with a functional disability Wheelchairs, mobility scooters and guide dogs in the train You may bring your wheelchair, mobility scooter or specialised bicycle along with you in the train, but it must meet certain requirements to ensure that it can be transported safely.
Wheelchairs and mobility scooters in the train. In order to fit on the train, in the lifts and on the wheelchair ramps, your wheelchair or mobility scooter may not be more than centimeters long, 70 centimeters wide and
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